Every assistant goes through a multi-step vetting process including English fluency tests, behavioral interviews, executive simulation tasks, and background checks. Only top-tier candidates progress to our certification and mentoring program.

Each engagement begins with a 30-day structured Onboarding Program — including weekly performance check-ins, communication calibration, and leadership-style matching. Our team supports both you and your assistant to ensure smooth integration and early results.

Absolutely. You can upgrade or adjust your plan at any time, and we offer replacement guarantees to ensure continued satisfaction. Our team stays close to your partnership, proactively managing performance and fit.

Payments are processed monthly in USD via secure international platforms (Wise or PayPal). You’ll receive detailed invoices and transparent billing.

EA Brazil offers backup coverage through our active talent network. You’ll never lose momentum — we guarantee continuity and operational stability.

Yes. While most of our clients are in the U.S and Canada, we also serve leaders in the U.K., Australia, and Europe.

For sure! After our discovery call, we’ll introduce you to 3 candidates handpicked for your profile. You’ll meet them directly, and only proceed once you feel complete confidence in the match.

Depending on your plan, matches are typically presented within 72 hours, and onboarding begins immediately after selection.

We stand by our commitment to excellence. If expectations aren’t met, we’ll adjust, retrain, or replace the assistant — quickly and respectfully — at no additional cost.

Our excellence model and our work only with Brazilian EAs talents. We don’t just match — we train, certify, and continuously mentor every assistant. Our focus is long-term partnership, emotional intelligence, and measurable leadership impact.